Good Practice Policy for Ananda Reflexology

I (Amy Tomlin) am a full member of the Association of Reflexologists (AoR). Being a full member of the AoR demonstrates that I have a nationally recognised Diploma in Reflexology.

As an AoR member:

• I am bound by the AoR Code of Practice and Ethics.

• I follow the AoR Good Practice Policy and hygiene guidance to ensure client safety.

• I will always be adequately insured for medical malpractice /professional indemnity requirements. The industry standard is in excess of £5 million cover.

• I comply with the AoR Continuing Professional Development requirements which ensures my practice is kept up to date.

• I am compliant with GDPR data protection, please see my separate Privacy policy. Your information will remain confidential at all times.

• As a professional and highly qualified reflexologist with MAR status, I will provide you with the appropriate bespoke treatment and support.

1, Appointments

I have health requests of my clients as follows:

• If you have a cough, a fever or loss of taste and smell or have been in touch with anyone with these symptoms please contact me as we may need to postpone your appointment.

• In return I will apply these high standards to myself. Should I feel unwell, unable to treat or it is inadvisable for me to treat, I will explain the situation to you as soon as possible before your treatment.

2. Fees

• A list of my charges can be found here [link to page on website], they are payable in full at the time of treatment.

• I reserve the right to choose to use discretion regarding the application of any discounts.

3. Cancellation Policy

• I have a 24 hour cancellation policy. As you are aware my business is dependent on the number of clients I can see during my clinic hours. Therefore if you are unable to make a previously arranged appointment I request that you provide me with at least 24 hours notice. This will allow me the option to re book the time slot with someone on my waiting list.

4. Vouchers

• I supply the option to buy vouchers for treatments. These may be given as gifts.

• These treatments can be booked during my normal working hours with no restrictions.

• These vouchers are required to be used within one year from the date of purchase.

5. Use of background music

• I only play Royalty free music within my business and therefore I am not required to have The Music Licence. Unless you are in your own home, I am unable to play your preferred music selection.

6. The use of Face Coverings

• I choose to use discretion regarding the wearing of face coverings.

Disclaimer:  Reflexology is a Complementary Therapy and should never be used as a substitute to medical care.  Always speak to your doctor or healthcare practitioner if you have any concerns about your health.